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FAQ

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Your Order (11)

How can I confirm my order has been placed correctly?

We will do our best to manage your cancellation re...
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The shipping address is incorrect. What can I do?

Deals for Women...
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Is it possible to cancel or modify an order once it has already been placed?

From the latest news to the most limited editions, all in the same app Erlebniswelt-fliegenfischenShops 2.0...
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I would like to obtain my order's invoice, how can I access it?

You can easily download your invoice by accessing ...
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Can I place an order on the phone?

No, it is not possible to place an order through o...
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If I place an order online through your website, can I pick it up at one of your stores?

We do not offer store pick-up services. All orders...
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I have purchased a product and its price is now lower

If you recently purchased an item and its price ha...
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I do not have a customer account but would like to see my order status. What should I do?

If you do not have a customer account, unfortunate...
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I could not complete my purchase. What can I do?

Hats & Caps...
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I can't see my order in MyErlebniswelt-fliegenfischenShops account, what should I do?

You may have placed your order as a guest and that...
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h – 14h / 15I want to edit my invoice details

Gifts & Utilities...
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